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Privacy Policy

Last updated: April 4, 2026

1. Introduction

KartaPolaka.us and the Karta Polaka Mobile Application ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile application. Please read this policy carefully.

2. Information We Collect

Information you provide voluntarily: When you contact us, send a question, submit a story or testimonial for moderation, request app notifications, use any account-based research tracker features, or use the Karta Polaka Mobile Application, we may collect your name, email address, saved relatives, saved document notes, source links you choose to store, the content of your submission, and Family Memories and Anecdotes that you provide so we can generate more personalized app content.

Automatically collected information: When you visit the site or use the mobile application, we may automatically collect certain information including your IP address, browser type, device information, operating system, referring URLs, and pages or screens viewed. This is collected through standard web server logs, app diagnostics, and analytics tools.

Cookies: We may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Review, moderate, approve, reject, or publish community stories and testimonials you choose to submit
  • Improve, operate, and maintain our website
  • Provide and operate the Karta Polaka Mobile Application
  • Analyze usage trends and user preferences
  • Send you information you have requested (e.g., app launch notifications)
  • Store and reconnect you to your saved research tracker, relatives, and document links if you choose to use those features
  • Use Family Memories and Anecdotes you provide in the app to generate more personalized educational or practice content
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating the website or mobile application, subject to confidentiality and processing obligations. We may disclose information when required by law.

Service providers we currently use or may use for core app and site functions include: Supabase for account and application data storage, OpenAI for content generation and personalization features, and Google Cloud Run for audio processing or related backend processing tasks.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact, question, story, and testimonial submissions may be retained for up to 2 years, including moderation notes and publication status. If you use a saved research tracker or the Karta Polaka Mobile Application, your saved account information, app content inputs, and Family Memories and Anecdotes may remain until you request deletion or we discontinue the feature.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, contact us at overarckarta@gmail.com.

7. Third-Party Links

Our website contains links to external sites, including official Polish consulate and government websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: overarckarta@gmail.com or through our Contact page.